What are the responsibilities and job description for the Sales Associate position at Guess?
Job Description
Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To : Store Management
Essential Functions
Customer Experience
- Greeting Customers : Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- First Impressions : Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
- Store Standards : Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
- Product Information : Provide customers with current relevant information about the product.
- Fitting Room Service : Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
- Cash Wrap Efficiency : Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
- Customer Appreciation : Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
Personal Performance
Miscellaneous Responsibilities
Job Requirements
Fair Chance Initiative for Hiring Ordinance
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