What are the responsibilities and job description for the Short-Term Rental Field Operations Associate (Part-Time) position at Guest Haus Property Management?
Guest Haus Property Management is a fast-growing short-term rental management company based in Austin, TX. We manage a growing portfolio of high-quality homes across the city and are looking for our first on-the-ground team member to help support daily operations.
This is a part-time, on-site role (20–28 hours/week) for someone local to Austin who enjoys being hands-on, detail-oriented, and reliable — and who’s interested in growing with a company that’s scaling quickly.
Role Description
You’ll play a key role in making sure our properties are guest-ready and operating smoothly. Your work directly impacts guest experience, reviews, and owner satisfaction.
This role is field-based and includes:
- Property inspections (often prior to guest check-in)
- Restocking supplies
- Occasional one-off visits to properties as needed
You’ll work closely with the owners of Guest Haus and gain exposure to all aspects of short-term rental operations.
Key Responsibilities
- Conduct pre-arrival property inspections to ensure homes meet Guest Haus standards
- Restock consumables and supplies (toiletries, paper goods, small household items, etc.)
- Identify and report issues (maintenance, cleanliness, missing items, damages)
- Coordinate with our internal team and contractors when issues arise
- Make occasional one-off trips to properties for urgent or time-sensitive needs
- Document inspections clearly (photos, notes, checklists)
Requirements
- Must have a reliable car and be comfortable driving between properties
- Strong attention to detail and accountability
- Comfortable working independently and managing time effectively
Nice-to-Have
- Experience in short-term rentals, property management, or hospitality
- Background in cleaning, inspections, or turnovers
- Familiarity with Airbnb / vacation rental standards and expectations
(If you don’t have STR experience but are sharp, reliable, and motivated — still apply.)
Growth Opportunity
This is our first hire, and we’re growing fast.
The right person will have the opportunity to:
- Take on additional responsibilities
- Grow into a larger operations role
- Help shape systems and processes as the company scales
If you’re ambitious, dependable, and interested in learning the business from the inside, this role has real upside.