Housekeeping Inspector/Housekeeper

About the Role:

The Housekeeping Inspector plays a crucial role in maintaining the cleanliness and overall presentation of the Residence Inn Middletown Goshen. This position is responsible for ensuring that all guest rooms and common areas meet the highest standards of cleanliness and hygiene. The inspector will conduct regular inspections, provide feedback to housekeeping staff, and implement training programs to enhance service quality. By upholding these standards, the Housekeeping Inspector contributes to guest satisfaction and the overall reputation of the hotel. Ultimately, this role is vital in creating a welcoming and comfortable environment for all guests. This position is two-three days weekly. This position does require weekends and holidays.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in housekeeping or a related field, preferably in a hospitality environment.
• Strong attention to detail and ability to identify cleanliness issues.

Preferred Qualifications:

• Previous experience as a housekeeping inspector and/or hotel housekeeper
• Knowledge of cleaning chemicals and supplies, as well as safety protocols.

Responsibilities:

• Conduct thorough inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
• Provide constructive feedback and guidance to housekeeping staff to improve performance and service quality.
• Ensure employees understand cleaning protocols and standards.
• Maintain accurate records of inspections, including any deficiencies and corrective actions taken.
• Collaborate with management to address any issues related to housekeeping operations and guest feedback.
• Requires assisting housekeepers to complete their rooms on time
• Cleaning of guest rooms and public spaces as needed

Skills:

Attention to detail is essential for the Housekeeping Inspector, as it allows for the identification of areas that require improvement and ensures that all standards are met. Strong communication skills are necessary to effectively provide feedback to housekeeping staff and to collaborate with management on operational issues. Organizational skills are important for maintaining accurate records of inspections and training programs. Problem-solving skills will be utilized when addressing deficiencies and implementing corrective actions. Additionally, knowledge of cleaning techniques and safety protocols enhances the inspector's ability to train staff and maintain a safe working environment.