Sportsbook Writer

Position Summary:

The Sportsbook Writer will be responsible for providing friendly, efficient, “Unsurpassed Service” to our internal and external Guests in the Sportsbook area. Observe and safeguard the assets of the company. Perform responsibilities in accordance with all Company standards, policies, and procedures.

About Us:

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's “Unsurpassed Service” standards at all times.
• Input betting information into the computer and print tickets.
• Responsible for the collection of accurate cash from sportsbook ticket sales and control of cash bank(s) assigned.
• Provide accurate cash payout to winning sportsbook ticket holders. Ensure receipt and recording of all cash transactions.
• Explain wagering information when needed.
• Accurately maintain bank.
• Follow all Responsible Gaming Guidelines. For example, self-exclusion requests and checking identification for individuals who appear under 30 years old.
• Follow all procedures and policies to ensure that duties are performed within accepted standards established by Casino Management and Regulatory requirements.
• Handle Guest opportunities in a positive professional manner.
• Have a keen awareness of the surroundings in the casino while helping to maintain the cleanliness of the building.
• Work with management on Guest needs that may require special accommodations.
• Understand and be aware of the Rewards Program to sign Guests up and champion the benefits of the program.
• Keep work areas and casino floor neat, clean, and safe.
• Ability to have clear, friendly, and positive communication with internal and external Guests.
• Be aware of and updated on all upcoming events and promotions.
• Perform other job-related duties as assigned.

Essential Qualifications:

• Must be 21 years of age
• High School diploma or GED required.
• Six (6) months of cash handling experience required.
• Sportswriter experience preferred.
• Must be mathematically inclined and pass a math test.
• Demonstrated ability to communicate effectively with Guests, Team Members, and Management in both written and verbal forms.
• Maintain positive and effective working relationships with Team Members and Guests.
• Ability to effectively utilize electronic equipment, devices, and computer software programs.
• Thorough understanding of Title 31 requirements, including but not limited to, all unacceptable currency transactions, logging requirements, MTLs and CTRs.
• Must be able to work a flexible schedule based on business needs, which includes days, evenings, weekends, and holidays.
• Must be able to obtain and maintain a gaming license with the Gun Lake Tribal Gaming Commission.
• Understand and practice service standards and core values.
• Understand and comply with all company and departmental rules, regulations, policies, and procedures.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Ability to bend, kneel, reach, and lift items weighing up to 25 lbs.
• Ability to stand and walk for the duration of the shift.
• Manual dexterity to operate job-related equipment such as a computer keyboard, currency counter, calculator, telephone, handheld radio, machine locks, and small tools.
• Follow all safety procedures to ensure a safe work environment for yourself and others.

Work Conditions:

Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second-hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

Disclaimer and Conditions of Employment:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.