What are the responsibilities and job description for the Desk Receptionist position at H&R Block?
Company Description
H&R Block is a people-first company dedicated to providing help and inspiring confidence in clients and communities everywhere. Founded in 1955 by brothers Henry and Richard Bloch, we have grown to have approximately 12,000 offices worldwide. Our focus on care and long-lasting relationships guides everything we do, including offering new and innovative ways to prepare and file taxes.
Role Description
This is a full-time on-site role for a Desk Receptionist at H&R Block in Chicago, IL. The Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and outstanding customer service on a day-to-day basis.
Qualifications
- Phone Etiquette and Receptionist Duties skills
- Clerical Skills and Communication abilities
- Customer Service expertise
- Excellent interpersonal and multitasking skills
- Proficiency in Microsoft Office suite
- High school diploma or equivalent
- Previous experience in a customer-facing role