What are the responsibilities and job description for the Team Leader position at H&R Block?
What You'll Bring To The Team...
- Prior experience working in a customer service, shift leader, or similar role
- Experience supervising or managing people
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
- Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
- Customer-centric mindset with strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Passionate, determined, resilient under stress and a will to win attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
- High school diploma / equivalent or higher
- 2 years as a Tax Professional
Multi-Unit Team Leader
H&R Block -
Wellsboro, PA
