What are the responsibilities and job description for the Housekeeper position at Hacienda Del Sol Resort?
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with Forbes 4-Star rated service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.
Summary: Properly clean and maintain 10-15 rooms per day while meeting all housekeeping quality standards. Room attendants are to promote a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest request and problems.
Essential Duties and Responsibilities:
• Make beds and change out linens/towels
• Vacuum carpets, upholstered furniture and draperies
• Empty wastebaskets, clean ashtrays and transport other trash and waste to disposal areas
• Sweep and mop floors
• Dust, polish furniture and equipment
• Replenish supplies such as drinking glasses, linens, writing supplies and bathroom items
• Clean kitchen areas and dishes
• Demonstrate excellent attention to detail
• Respond promptly to requests by guests and other department managers
• Observe precautions to protect guests and hotel property
• Report all theft, damage and found property to the Supervisor or Manager on Duty
• Assist in cleaning public areas when needed
• Maintain the cleanliness of housekeeping closets and carts
• Manage time to complete all assigned tasks by the end of the shift
• Work as a team to ensure everything gets done daily
• Organization and thoroughness
• Preparing rooms in minimal length of time while respecting guest privacy
• Check and flip or report mattress rotation needs
• To follow all specified procedures as specified in the HDS Employee Handbook
Qualifications, Skills and Abilities:
- Ability to understand and carry out written and verbal instructions.
- Must be able to lift, carry, push and pull up to 50 pounds, on a regular basis.
- Must be able to bend, stoop, stand and reach overhead for prolonged periods.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Must be able to work independently, and work cooperatively with the team
- Must be able to follow all safety rules
