What are the responsibilities and job description for the Hostess position at Hair of the Dog?
Moliar Hospitality Group is a locally owned and operated food and beverage organization that focuses on enriching the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, customer service, sales growth, cost, and treating our employees like family. We believe that our employees are our most important resource, and our success depends upon creating and retaining a staff capable of delivering an exceptional dining experience to every customer, every time.
We currently own and operate 5 successful establishments: Calypso Bar and Grill, Repeal Bourbon and Burgers, 3 Hair of the Dog Eatery’s (Downtown Granby, Hampton BLVD across from ODU and Loehmann’s Plaza in Virginia Beach)
We currently own and operate 5 successful establishments: Calypso Bar and Grill, Repeal Bourbon and Burgers, 3 Hair of the Dog Eatery’s (Downtown Granby, Hampton BLVD across from ODU and Loehmann’s Plaza in Virginia Beach)
We are looking for a customer-focused Hostess to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Qualifications
- Restaurant experience preferred, but not necessary
- Knowledge of basic host service and pleasant attitude
- Able to stand for long periods
- Able to lift at least 20 pounds
- Good hearing for safety and accurate communication
- Command of the English language
- Basic computer skills
Responsibilities and Duties
- Report to work in full uniform for each shift and being responsible for clock in/out
- Perform host stand set-up, opening duties, running side work, and closing duties
- Positive and uplifting first and last impression to our patrons
- Communicate and seat guests in an organized, professional, and friendly fashion
- Accept reservations (when applicable) and quote waiting periods per manager's criteria.
- Attend all employee meetings and bring suggestions for improvement
- Maintain restaurant safety and sanitation policies
- Assist in table maintenance when able
- Work with "teamwork" always in mind.
- Friendly and courteous telephone manners
- Keep a clean and professional appearance at all times.
- Performing other related duties as assigned by the General Manager/Supervisor
Benefits
- 50% off employee meal every shift
- 25% off employee discount any other day and at other locations
- Flexible scheduling
- Healthcare benefits
- Potential for promotions
- Free employee t-shirt
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