What are the responsibilities and job description for the Credit Administrator position at Hajoca Corporation?
The Credit Administrator handles all aspects of the credit and collections process for an assigned base of accounts in accordance with Company policy and procedures with the goal of supporting sales through approving credit and collecting Accounts Receivable.As a Credit Administrator with Hajoca your specific duties will include, but are not limited to:
Provide customer service and develop relationships with internal/external customers
Prepare credit approval packages for submitted applications, annual reviews, job accounts, & credit line increases
Understand and interpret credit bureau reports and business credit reports
Respond to reference requests on existing customers
Assist in the credit analysis and credit approval process
Assist in collateral issues
Approve credit lines up to $10,000
Review over credit limit reports to begin analysis of customers requiring credit line increases
Communicate with PCM’s to understand PC exposure in relation to increased customer activity
Conduct collection calls as requested
Enter and maintain notes within the system for accounts contacted
Reconcile customer statements/billings
Provide invoice/statement documents to customer as requested
Process refunds of credit balances
Working on CBA (Optional)
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:
Medical, dental, vision, and prescription coverage
401 (k) and retirement cash account
Life insurance
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time
Knowledge, Skills, and Abilities
Possess a high level of accuracy and attention to detail.
Must be customer service oriented; strong desire to meet the needs of external and internal customers.
Achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable.
Must have leadership skills, e.g. innovative, decision maker, influence and support others.
Must be professional; organized and able to manage work, time, and problems.
Results oriented; focused on attaining goals and objectives.
Education, Training, Experience Minimum Qualifications:
Associates Degree or equivalent relevant experience
2 years in a customer service role
Accounting / mathematical ability and experience
Microsoft Outlook, Word, and Excel proficiency
Preferred Qualifications:
Wholesale distribution experience
Eclipse software proficiency
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.
Sitting (in chair) 90%
Standing 5%
Walking 5%Lifting Occasionally up to 30 pounds
Carrying Occasionally up to 30 pounds
Controls Use of both hands and arms and use of both feet and legs
Strength Level LowThe following movements and sense are required in this job: Hand and finger dexterity, stooping, kneeling, talking, hearing, near vision, far vision, peripheral vision, color vision, and depth perception.