What are the responsibilities and job description for the Automotive Express Lane Service Advisor position at Haley Automotive Group?
Job Duties
- Greet customers in a friendly and professional manner
- Listen to customer concerns and questions regarding their vehicles
- Provide accurate and detailed information about Quick Lane services
- Perform vehicle inspections and recommend necessary services based on manufacturer guidelines and customer needs
- Schedule service appointments and manage the Quick Lane service queue efficiently
- Coordinate with technicians to ensure timely completion of services
- Stay updated on the latest automotive technologies and Quick Lane service offerings
- Collaborate with other team members, including technicians and support staff, to ensure a seamless customer service experience
- Other duties assigned
Automotive Quick Lane Service Advisor Requirements:
- Previous experience in automotive service advisory role preferred
- Strong communication and interpersonal skills
- Knowledge of automotive systems and maintenance procedures
- Ability to multitask and work in a fast-paced environment
- Excellent problem-solving skills and attention to detail