What are the responsibilities and job description for the Experienced Automotive Service Advisor (Luxury Brand) position at Haley Automotive Group?
Job Description
Job Description
About the Role :
We are seeking an experienced Automotive Service Advisor to join our team at Volvo of Richmond. As a Luxury Brand Service Advisor, you will be responsible for providing exceptional customer service and ensuring customer satisfaction throughout the entire service process. You will be the primary point of contact for customers, providing them with expert advice and guidance on their vehicle's maintenance and repair needs. Your ultimate goal will be to ensure that our customers receive the highest level of service and leave our dealership feeling satisfied and confident in their vehicle's performance.
Minimum Qualifications :
- Associates degree
- At least 2 years of experience as an Automotive Service Advisor
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Preferred Qualifications :
What Haley Offers :
Skills :
As an experienced Automotive Service Advisor, you will utilize your exceptional communication and customer service skills on a daily basis. You will also use your strong organizational and time management skills to ensure that all service appointments are scheduled and completed in a timely manner. Additionally, your ability to accurately diagnose and explain vehicle maintenance and repair needs will be critical to ensuring customer satisfaction. Your experience working with luxury brand vehicles and ASE certification will be beneficial in this role.