Maintenance Assistant - River Mills

Job Title: Maintenance Assistant

Location: River Mills Assisted Living- Chicopee MA 01020
Hours: Part Time

Job Summary:

Responsible for executing maintenance requests by diagnosing problems and making repairs

in order to maintain the physical condition and appearance of the community according to

operating and safety standards; ensure that service requests and repairs are made in a timely

manner.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be

completed with or without appropriate reasonable accommodation. 

To assist Maintenance Director in all aspects of repairing problems in such
areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency

systems, flooring, hardware accessories, masonry, painting/wallpaper, water

features and waste management systems. 

Complete assigned service requests and repairs consistent with company
operating and equipment/supply standards and in a safe and timely manner. 

Perform turn-key work as required to ensure vacant apartments are rent ready
in a timely manner. 

Maintain customer service standards. Respond to resident requests and work
with residents to minimize/resolve problems and complaints. Follow-through

to ensure issue is resolved. 

Apply all applicable HallKeen Assisted Living Communities’ Policies and
Procedures such as, but not limited to, company operating and safety

standards. Promote safe work practices among on-site staff. 

Ensure compliance with all federal, state and local laws, specifically Fair
Housing regulations, building codes and environmental laws and regulations. 

Assist the Maintenance Director with organizing and prioritizing service
requests and general maintenance tasks. 

Support housekeeping and cover open shifts as needed. 

Snow removal on sidewalks, roof, and driveway. 

May perform other duties as assigned.

Minimum Qualifications: 

High School diploma or equivalent (GED) preferred. 

1 year experience in property management maintenance performing the duties
associated with a Maintenance Assistant. 

Able to read and write in English as demonstrated by clear and concise
written and verbal communications; the ability to read maintenance tickets

and to read and understand labels on containers of maintenance related

chemical, supplies and materials. 

Able to perform basic arithmetic skills such as measurement, addition,
subtraction, multiplication and division in order to do basic calculations and

analysis such as estimating, determining averages and percentages, and totals. 

Able to occasionally operate general office equipment such as, but not limited
to, personal computer, telephone, photocopying machine, facsimile machine

and postage machine. 

Able to frequently use general maintenance tools, supplies and equipment
such as, but not limited to, hand tools, pressure washers, blowers, paint

equipment, pool chemicals, ice removal equipment, ladders, landscaping

equipment, sanders and safety equipment. 

Able to frequently handle and use chemicals and general cleaning supplies. 

Must possess basic hand tools necessary for performing maintenance related
duties

Required Behavior: 

Able to demonstrate a high level of service delivery; does what is necessary
to ensure customer satisfaction; deals with service failures and prioritizes

customer needs. 

Able to clearly present information through the spoken word; reads and
interprets complex information; talks with residents, family members and

customers; listens well. 

Able to communicate with others in a warm and helpful manner while
simultaneously building credibility and rapport. 

Able to work cooperatively with a group of people to achieve goals and
objectives. 

Able to be tactful; maintains confidences, and fosters an ethical work
environment; prevents inappropriate behavior by coworkers; gives proper

credit to others; handles all situations honestly. 

Able to keep an open mind and change opinions on the basis of new
information; performs a variety tasks and changes focus quickly as demands

change; manages transitions effectively from task to task; adapts to varying

customer needs. 

Ability to be on-call as required by work schedule. 

Able to multi-task competing priorities and perform in fast paced working
environment. 

Performs duties with a sense of urgency with a high level of accuracy.

Physical Demands: 

Physically able to move at least 50 lbs. without assistance. 

Physically able to bend, reach, and work in small areas. 

Physically able to push and pull equipment and furnishings. 

Physically able to stand and to work on hands and knees for long periods of time.

If you are interested in applying or know someone to refer for the position please

e-mail resume to rivermillsjobs@hallkeen.com