What are the responsibilities and job description for the Guest Service Representative/Night Auditor position at Hampton by Hilton?
- Welcoming Guests with a positive attitude
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Maintaining a positive attitude while offering our guests a great experience.
- Adhere to all Hilton standards and guidelines.
- Be a team player
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $15 - $16
Guest Service Representative
Holiday Inn Express & Suites -
Novi, MI
