What are the responsibilities and job description for the Front Desk Associate position at Hampton Inn by Hilton?
Come join our team! We are currently looking for personable, motivated employees who would like to take their future employment to another level! Enjoy the perks of hospitality by utilizing our employee and family discounts at other Hilton properties around the world!
Responsibilities include, but are not limited to:
- Welcome our guest utilizing our brand standards
- Collect and verify a form of payment from guests
- Must be reliable, flexible and have the ability to learn quickly
- Answer the phone in a professional manner
- Respond to guest needs, requests, and complaints
- Run various reports
- Communicate pertinent guest information to designated departments
Qualifications:
- Attention to detail
- Previous experience in customer service, front desk service
- Knowledge of local area is a plus
- Must be a team player
- Excellent written and verbal communication skills
- Must be able to stand a minimum of 6 hours.
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $14 - $15
Front Desk
Grand Fitness Mgmt, LLC -
Charlottesville, VA
