What are the responsibilities and job description for the Hotel Night Auditor position at Hampton Inn & Suites Cincinnati/Kenwood?
13 - 14 hourly
Responsibilities:- Make sure every hotel guest has a pleasant stay
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Process additional administrative, bookkeeping. and accounting procedures as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Diploma or equivalent from high school is required; some college is desired
- Great communications. and excellent customer service skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Overnight shift; requires flexible hours
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.