What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at HAMPTON INN & SUITES OF LAMAR?
Job Overview
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in providing exceptional hospitality services. This position plays a crucial role in ensuring guest satisfaction and operational efficiency during the night shift.
Duties
- Greet guests warmly and assist with check-in/check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Perform night audit duties including reconciling daily transactions and preparing reports
- Ensure the safety and security of guests by monitoring the premises
- Assist with reservations, billing, and room assignments
- Maintain a clean and organized front desk area
Requirements
- Previous experience in hospitality, front desk operations, or customer service preferred
- Multilingual skills are a plus to assist guests from diverse backgrounds
- Knowledge of hotel management systems and night audit procedures is advantageous
- Strong communication and interpersonal skills for effective guest relations
- Ability to work efficiently during night shifts in a fast-paced environment
Job Type: Part-time
Pay: From $10.50 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Mill Hall, PA 17751 (Required)
Ability to Relocate:
- Mill Hall, PA 17751: Relocate before starting work (Required)
Work Location: In person
Salary : $11