What are the responsibilities and job description for the Front Desk Receptionist position at Hand of the Heart Massage?
Hand of the Heart Massage in Springfield, Oregon is currently seeking a part-time Front Desk Receptionist to join our team. Dedicated to promoting health and healing, we offer therapeutic massage and wellness services with a strong commitment to community care. You can learn more about us at . Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM and Saturday and Sunday from 10:00 AM to 5:00 PM. The Front Desk Receptionist will need to have weekend availability (or split weekend shifts).
What You’ll Do
- Greet and welcome new and returning clients with professionalism and warmth.
- Verify and review medical coverage for treatment services.
- Provide excellent customer service and clear communication with clients and staff.
- Participate in and encourage teamwork and a positive work environment.
- Accurately receive and document payments while assisting with scheduling as needed.
- Support the team with daily housekeeping tasks, including laundry and general office cleaning responsibilities.
- Promote goodwill through communications, client interactions, and community events.
Must Haves
- Complete mandatory HIPAA training and required State OHP training.
- Strong understanding and belief in the benefits of massage therapy and bodywork.
- Ability to pass a written skills aptitude test, including reading comprehension, writing, and basic mathematics.
- Successfully pass background and reference checks; a drug test may be requested.
What You Will Need
- Customer service experience, preferably in a medical or wellness setting.
- Strong communication skills, both verbal and written.
- Attention to detail and ability to multitask efficiently.
- Ability to work evenings and weekends as needed.
What You’ll Love About Us
- Wage Increase Opportunity: Eligible for a pay increase after the successful completion of a 90-day probationary period.
- Pay Perks: Competitive hourly wage based on experience.
- Team-Oriented Environment: Work with a supportive team that values professional and personal growth.
INFORMATION DISPLAYED ON really
- Job Type: Part-time
- Pay: $16.00 - $18.00 per hour depending on experience
- Benefits:
- Free monthly massage
- Optional IRA contribution after 90 day probationary period
- Schedule:
- Variable shifts - weekend availability is necessary
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18