What are the responsibilities and job description for the Spa Front Desk Customer Service, Guest Experience, Sales Experience position at Hand & Stone - Anthem?
Benefits:
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Job Description:
Are you that person that loves to host/hostess a party? Have you traveled and thought "I would have been an amazing guest coordinator"? Maybe you arrived to Arizona from a more rural area and you miss the "grass roots" feel of working with/for a local small business? Do you wish there was a better guest experience at the big box store?
Are you that person that loves to host/hostess a party? Have you traveled and thought "I would have been an amazing guest coordinator"? Maybe you arrived to Arizona from a more rural area and you miss the "grass roots" feel of working with/for a local small business? Do you wish there was a better guest experience at the big box store?
Well, Not all franchise owners are the same! Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. And while we may be part of a large franchise, we are individually owned and operated.
Hand and Stone Massage and Facial Spa, located in ANTHEM, AZ, is seeking Spa Associates. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! THIS IS A SALES DRIVEN POSITION. Perfect for anyone with gym membership sales or spa membership sales experience !
Responsibilities:
- Meet spa membership sales goals
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude into the spa
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned including light housekeeping
- MUST BE ABLE TO WORK IN A HIGH PACED setting and have an ability to multi task
What’s in it for you?
- Competitive Compensation - hourly wage PLUS commissions.
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications:
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
Salary : $17
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