What are the responsibilities and job description for the Front Desk Receptionist/Sales Associate position at Hand & Stone Massage and Facial Spa - Logan Square?
RECEPTIONISTS/SPA SALES ASSOCIATES JOIN OUR TEAM!
Immediate Full-Time and Part-Time Receptionist/ Spa Sales Associate positions at our Hand & Stone Massage and Facial Spa in the Art Museum/Logan Square area of Philadelphia; 420 North 20th St., Target Shopping Center on 20th Street between Callowhill & Hamilton Streets Next door to the old Philadelphia Sports Club. The 33 bus runs up 20th right by our spa.
Hand & Stone is a national leader rapidly expanding across the US & Canada (500 spas) providing professional massage, facials, Neveskin & hair removal services.
Your Role:
You are the face of the spa and a critical link in ensuring that our customers' experience is nothing other than OUTSTANDING!
Responsibilities:
* Promote health and wellness benefits of massage therapy, facial & body services
* Sell memberships, gift cards, and enhancement services
* Provide excellent customer service and schedule appointments
* Welcome, greet and provide forms to our clients upon arrival
* Educate clients about spa services, products, and policies
* Maintain a professional and clean work environment & appearance
* Positive, energetic attitude, team player
Qualifications:
* Hand & Stone, Massage Envy, Gym, Phone plans Sales & customer service experience a plus
* Positive and upbeat personality
* Strong Sales Ability and record is key
* Must be able to effectively communicate with members and guests about membership benefits, spa policies, and procedures
* Good computer skills and quick learner
* Zenoti or other retail Point Of Sales experience a plus
* Willingness to work flexible hours may include nights and weekends
* College Degree and/or classes desirable. High school or equivalent accepted with experience
* Excellent personal appearance wearing H&S shirts, etc.
* Good verbal and written communication skills
* Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
What's in it for YOU:
* Pay: $15.00 to $18.00 per hour depending on experience plus sales bonuses every month
* Pay increase eligibility beginning at 6 months
* Medical, dental, vision & AFLAC insurances available
* 5 days Paid Time Off for Vacation, Personal or Sick accrued immediately
- Incentives/Contests/Bonuses
- Flexible schedules, Full-time or Part-Time
- Ongoing training & coaching
- Beautiful, serene, supportive and fun environment
- Upward mobility/advancement track position - depends on your objectives!
* Deep Discounts on products
* FREE massages and facials
Check us out:
https://www.facebook.com/handandstonespalogansquare
http://www.handandstonelogansquare.com
Please email your resume, hourly rate desired (range is fine) including all available days & hours to: phillymuseumareaAThandandstoneDOTcom
We can provide you the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Application Questions
You have requested that really ask candidates the following questions:
- Have you completed the following level of education: High school or equivalent ?
- Do you have at least 2 years of direct Sales experience?
- Have you sold memberships or retail before?
- Do you anticipate working with us permanently (1yr ) or temporarily (6mo - 1yr)?
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 21 – 35 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Do you anticipate working with us permanently (1yr ) or temporarily (6mo - 1yr)?
Experience:
- Direct sales: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Salary : $15 - $18