What are the responsibilities and job description for the Documentation Specialist position at Handi Medical Supply?
Do you have what it takes to join our team at Minnesota's Best Bronze Medal Winner in Medical Supplies? Handi Medical is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers and support our team members in our call center as a Documentation Specialist. If you have worked in a health care field, your skills might transfer well to this role!
Check out our career site and see what our culture is all about.
$20 - $22 / hour, Full-Time, Monday - Friday, 8:30am to 5pm
In-person training (typically 90 days) required, hybrid option available after successful completion of training!
Essential Functions:
- Ensures that all orders are revenue qualified according to federal/state/regulatory compliance policies, procedures, and best practices resulting in the production of clean claims
- Ensures revenue qualification procedures facilitate smooth operations between documentation department and all other departments
- Ensures that timely follow-up is completed on the all-work queues including, but not limited to, authorizations, document follow up, and order processing
- Ensures that contact with insurance is completed and documented timely and accurately to ensure eligibility and coverage for items ordered
- Ensures that documents logged are accurate and meet the qualifications of the payer
- Processes and reviews each file to ensure all necessary documentation has been obtained and compliant prior to processing the order (medical and insurance documents, prescriptions, LMN, Face-to-Face, etc.)
- Resolves customer questions, concerns, and complaints by identifying problems and coordinating appropriate action
Handi was rated as a Top Work Place by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work!
Qualifications:
- High school diploma or equivalent
- One-year related experience required
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- General working knowledge of computer systems
- Maintains a professional image at all times while demonstrating commitment to our mission and values
Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Benefits include but are not limited to:
- health
- dental
- vision
- 401K plus match
- incentive program
- life insurance
- paid time off
- paid holidays
- long-term disability
- short-term disability
- free parking
- volunteer pay
- green initiatives
We are on the Green Line!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $20 - $22