What are the responsibilities and job description for the Field Service Technician position at Hanley Energy?
EPMS Field Service Technician – Ashburn Virginia
Company Profile
Hanley Energy is an internationally acclaimed innovator in the fields of energy management, critical power, and data center control solutions, serving various business sectors worldwide. With our headquarters based in Ireland and offices situated in the US, Sweden, Australia, and Germany, we possess an abundance of experience and proficiency in delivering, designing, setting up, and maintaining energy management and monitoring systems, data center control solutions, and critical power to an array of clients in Ireland and globally, across various business sectors.
Company Benefits:
- Competitive Salary with excellent career development opportunities
- Attractive Paid Time Off plan
- Access to Company Healthcare Plan incorporating Medical, Dental and Vision
- Matched 401(k) contribution up to 5%
- Paid Short Term and Long Term Illness and Disability cover
- Death in Service Life Insurance
- Academic assistance & Structured In-house training
- Hybrid Work Model where applicable
- Free parking at all locations
Description
The Energy Power Management System (EPMS) Field Service Technician will be working as part of a fast growing, dynamic team and will play a critical role representing the company in their customer’s data centres. This person will help clients to reduce energy costs, ensure 100% up-time and maintain competitiveness.
The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of wiring, networking, and programming associated with the EPMS system. The candidate may also have relevant experience operating and maintaining mission critical electrical systems.
An EPMS Field Service Technician shall be responsible for participating in the installation, testing, troubleshooting, and commissioning of equipment and controls system associated with the EPMS system deployment in the data centres.
EPMS Field Service Technician Responsibilities:
- Oversee end-to-end system installation, encompassing checkout, integration, testing, and commissioning.
- Conduct training sessions on Ignition for knowledge transfer within the team.
- Manage Predictive Maintenance Verification (PMV) and provide ongoing support.
- Address Health and Safety (HE) tickets promptly to maintain a safe work environment.
- Utilize ProCore for efficient project management and task tracking.
- Perform flashing activities on IPCs, HMIs, PLCs, and other components.
- Engage in Tridium Training, specifically Niagara N4, to enhance system integration skills.
- Actively seek opportunities to expand and develop expertise in system integration.
- Provide constructive feedback to the Engineering team on technical documentation and operational procedures.
- Demonstrate effective time management, teamwork, communication, organizational, and problem-solving skills.
- Contribute to team development by training and mentoring fellow team members.
Experience & Qualifications
- 4 years of experience in a technical field.
- Prior experience with Data Centers and proficiency in PLC programming, HMI development, and SCADA creation.
- Strong troubleshooting skills.
- Familiarity with Mechanical, Electrical, Plumbing drawings.
Preferred Experience Qualifications:
- Experience in some, not all, of the Basic Experience Qualifications listed above.
- Prior experience with equipment including AHU, DAHU, CRAHU, MAU, Fans, Pumps, Valves, Motors, Relay logic, Heat pumps, Water systems, Meters, AC/DC Circuits.
- Familiarity with protocols such as MODBUS and BACnet.
