What are the responsibilities and job description for the Surveillance Supervisor position at Happy Valley Casino?
Company Description
Happy Valley Casino, set to open in Spring 2026 in State College, PA, promises an exciting gaming experience with over 600 slots, 30 live table games, a full-service restaurant, and additional amenities. Pending approval from the Pennsylvania Gaming Control Board, Happy Valley Casino aims to become a premier entertainment destination. The venue is committed to creating a vibrant and enjoyable environment for guests.
Role Description
This is a full-time, on-site role located in State College, PA. The Surveillance Supervisor will oversee the daily operations of the surveillance department, ensuring the safety and security of casino guests, employees, and assets. Responsibilities include managing surveillance staff, reviewing surveillance footage, ensuring compliance with gaming regulations and company policies, and reporting any suspicious activities. Additional duties may involve training team members and collaborating with other departments to maintain a secure environment.
Qualifications
Happy Valley Casino, set to open in Spring 2026 in State College, PA, promises an exciting gaming experience with over 600 slots, 30 live table games, a full-service restaurant, and additional amenities. Pending approval from the Pennsylvania Gaming Control Board, Happy Valley Casino aims to become a premier entertainment destination. The venue is committed to creating a vibrant and enjoyable environment for guests.
Role Description
This is a full-time, on-site role located in State College, PA. The Surveillance Supervisor will oversee the daily operations of the surveillance department, ensuring the safety and security of casino guests, employees, and assets. Responsibilities include managing surveillance staff, reviewing surveillance footage, ensuring compliance with gaming regulations and company policies, and reporting any suspicious activities. Additional duties may involve training team members and collaborating with other departments to maintain a secure environment.
Qualifications
- Strong Supervisory Skills and experience in leading teams effectively
- Proficiency in Surveillance and knowledge of monitoring systems
- Experience in Training and mentoring staff to uphold standards and procedures
- Excellent Customer Service skills to handle guest interactions professionally
- Familiarity with Gaming industry regulations and practices
- Ability to work on-site and adapt to a fast-paced environment
- High school diploma or equivalent; additional certifications or experience in security or gaming preferred