What are the responsibilities and job description for the Parts Counter position at HARADEN MOTORCAR CORPORATION DBA MOHAWK HONDA?
Mohawk Chevrolet is looking for an experienced GM Parts Counter Person to join the team! The Parts Counter Person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer inquiries. The ideal candidate has previous experience with GM automotive parts and accessories. Candidates must have previous CDK experience, a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, ability to work nights and weekends, and excellent communication and interpersonal skills. The position comes with a competitive salary and monthly bonus.
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
- Makes sure all internal requests for parts are billed on service repair order.
- Other tasks as assigned.
- Flexible work schedule to include Nights and Saturdays