What are the responsibilities and job description for the Front Desk Agent Harbor House position at Harbor House Hotel?
Our associates join us for our reputation...but stay to be part of a family!
Landry's, Inc., is an American, privately owned, multi-brand dining, hospitality, entertainment and gaming corporation headquartered in Houston, Texas. Landry's, Inc. owns and operates more than 600 restaurants, hotels, casinos and entertainment destinations in 35 states and the District of Columbia.
The Harbor House is part of the Landry's Hotel Division, and is located at Pier 21 near the cruise ship terminal. Please visit our website at harborhouse.com for information on the incredible hotel you could be a part of!
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout stay, and at checkout, while maximizing room revenue and occupancy.
Duties & Functions
- Ability to stand during entire shift.
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Greet and welcome all guests approaching the Front Desk in accordance with the Five Diamond standards.
- Be aware of all rates, packages and special promotions.
Address
No 28 Pier 21
City
Galveston
State
Texas
ZipCode
77550
Auto req ID
175286BR
Salary : $21,900 - $27,800
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