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Senior Public Engagement Representative

Harris County Toll Road Authority
Houston, TX Full Time
POSTED ON 11/25/2024 CLOSED ON 12/2/2024

What are the responsibilities and job description for the Senior Public Engagement Representative position at Harris County Toll Road Authority?

Assists the Assistant Director, Public Engagement, with planning and directing HCTRA's public engagement activities by developing new and existing community relationships designed to advance HCTRA's project and service initiatives. This role supports the Assistant Director, Public Engagement, with implementing engagement and outreach plans that focus on building community relationships, raising awareness about HCTRA services and creating opportunities for public participation in project initiatives. In coordination with the Assistant Director, Public Engagement, the role will also ensure HCTRA construction plans and course of action is coordinated and known among agency staff, government entities, area residents and businesses.

Duties and Responsibilities:
  • Performs administrative and field duties that support the planning, development, and facilitation of community engagement activities, including: making public presentations on HCTRA projects and programs to community groups and stakeholders; coordinating and facilitating community meetings and special events (groundbreakings, ribbon cuttings, ceremonies and multi-cultural events).
  • Identifies potential community partners and builds lasting relationships that support HCTRA’s initiatives; develops mechanisms to assist the general public in understanding HCTRA’s role in regional mobility planning in an effort to garner support for project initiatives; monitors the quality of HCTRA's standing with community organizations, businesses, and individual stakeholders.
  • Keeps Assistant Director, Public Engagement, informed of public responses and sensitive issues that may arise; confers with Assistant Director, Public Engagement, to prioritize activities based on HCTRA’s focus on agency goals.
  • Maintains stakeholder contact database. Ensures that the database of stakeholders is current and has up-to-date information.

Other Duties:
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.Education and Experience:
Bachelor’s degree in Political Science, Communications, Government, Marketing, Public Administration, Urban Planning, Social Sciences from an accredited institution.
Minimum five (5) years progressive experience in a community engagement and public speaking.

Knowledge, Skills, and Abilities:
  • Excellent communication skills (written and verbal). 
  • Ability to lead, organize and communicate ideas and make effective public presentations.
  • Strong organizational skills and the ability to meet changing and multiple deadlines and prioritize and work on multiple projects simultaneously.
  • Personal computer skills with a proficiency in Microsoft office suite.
  • Knowledge of HCTRA's service area, geographies and demographics.
  • Familiarity with Houston region community organizations, neighborhood leadership and business environment.
  • Knowledge of regional and local political and corporate leadership. 
  • Working knowledge of issues related to public works projects preferred.
  • Must display creativity, initiative, and possess the ability to manage multiple projects simultaneously.
Physical Demands:
Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Position Type and Typical Hours Work:

  • This is a full time position. 
  • Days of work are Monday-Friday. 
  • Hours may vary based on business needs of the department to include evening and weekend hours.

Work Environment:

There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air conditions is provided. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Reporting Relations:

Reports To Position: Assistant Director, Public Engagement
Supervises Positions: N/A

Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email: ADACoordinator@bmd.hctx.net


Employment may be contingent on passing a drug screen and meeting other standards.


 This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.


Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

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