Delicatessen Clerk

SUMMARY

The Delicatessen Clerk duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three Es: Engagement, Educate, Empowerment
• Food Preparation
• Knows use, and taste of products offered
• Quality assurance checks of department
• Proper handling and rotation of product
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promote Sales
• Process product through POS system
• Handles various tenders, cash, checks, credit/debit/gift cards and coupons
• Work within company programs, policies and procedures
• Promote and support established programs
• Follows all Health Code guidelines
• Follows all safety policies and procedures
• Other duties as assigned

KEY ATTRIBUTES:

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Ability to prioritize and multi task
• Detail oriented
• Ability to work in a fast paced environment
• Problem solving skills
• High Energy Level
• Adaptability

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• This position has not required education and/or experience

LANGUAGE SKILLS

• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.

MATHEMATICAL SKILLS:

• Basic addition, subtraction, division, multiplication, fractions and weights.

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handlers Certification as required by State Law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Apron
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard deli equipment including, but not limited to

oKnives

oSlicers

oOvens

oRotisseries

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Taste and smell
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb or balance
• Stoop, kneel, crouch or crawl
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Regularly

• Moving mechanical parts
• Fumes or airborne particles

Occasionally

• Wet and/or humid conditions
• Toxic or caustic chemicals
• Extreme cold
• Extreme heat
• Risk of electrical shock
• Vibration

NOISE LEVEL

Regularly

• Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location