What are the responsibilities and job description for the Catering Sales Manager position at Harwood Hospitality Group?
Harwood Hospitality Group
Harwood Hospitality Group delivers an escape from the ordinary through a growing collection of concepts in the Harwood District of Dallas. The hospitality group features catering and a world of culinary experiences with a current collection of 18 concepts plus our luxury boutique property, Hotel Swexan in the 19-city-block Harwood District, with more experiences currently in development.
Our mission is to allow both our associates and our guests to Escape the Ordinary. For our associates, this means being a part of a mutual long-term vision driven by doing things differently with creativity, passion, and style. We then allow guests to feel transported to different parts of the world without leaving the comforts of their own city. We deliver our mission by providing unparalleled hospitality, exceptional service, and culinary excellence that leaves unforgettable memories and instills deep loyalty.
Summary
The Catering Sales Manager is responsible for soliciting business to achieve sales goals and objectives. Liaises with all departments to ensure that events are planned and operated to Harwood Hospitality standards.
Job Responsibilities:
- Selling and coordinating food, beverage, décor, entertainment, etc for all groups while generating maximum revenue.
- Meets with the guests to discuss event details: Plan event via banquet event orders
- Communicate internally with venue operations all pertinent information
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture service standards
- Provide support to other team members of the sales team as well as other departments as assigned
- Monitors contracts and profitability.
- Provide assistance and represents Harwood Hospitality as appropriate in communicating with internal and external constituents
- Perform other duties as assigned
Requirements:
- At least five years food and beverage experience
- At least three years of venue sales experience
- Strong communication skills
- Critical thinking, solution oriented
- Working knowledge of Microsoft applications (Word, Excel)
- Ability to work varied shifts, including nights, weekends and holidays
- Excellent customer service skills
