What are the responsibilities and job description for the Orthodontic Patient Coordinator position at Haven Orthodontics?
Join Our Team at Haven Orthodontics!
We are thrilled to announce the opening of our modern digital private practice orthodontic office, led by Dr. Brittany Fischer. As we embark on this exciting journey, we are looking to hire our first Orthodontic Patient Coordinator. This role is crucial in ensuring smooth patient flow and delivering exceptional customer service to our patients and their families.
Position: Orthodontic Patient Coordinator
Location: Haven Orthodontics, Encinitas, CA
Job Type: Full-Time, 30-40 hours per week, Monday-Friday
Compensation: $20-27 per hour, based on experience
Duties and Responsibilities:
- Schedule patient appointments and follow-ups
- Greet patients and visitors with a professional and friendly demeanor
- Verify patient insurance information and assist with billing inquiries
- Maintain accurate and up-to-date patient records
- Coordinate referrals to other healthcare providers as needed
- Handle incoming calls and address patient queries promptly
- Assist with medical coding, billing, and collections processes
- Ensure compliance with medical office procedures and regulations
- Assist the doctor with chart notes and orthodontic case presentations
- Assist with orthodontic instrument sterilization and maintenance
Ideal Candidate Traits:
- No experience required; preference for 1 year in orthodontic, dental, or medical office
- Interested in learning orthodontic billing processes
- Strong communication and interpersonal skills
- A fast learner with excellent time management
- A team player who is adaptable and flexible
- Ability to multitask effectively in a fast-paced environment
- Eager to contribute in multiple roles throughout the office as we are a small yet growing team
Team Member Perks:
- Consistent hours
- Competitive pay
- Brand-new, highly digital, modern office
- Collaborative team culture and supportive doctor
- Opportunities for career growth
- Discounted orthodontic treatment for team member and family
- Paid time off and paid holidays
We’re looking for a fun and friendly individual who is ready to work hard and take on various roles. The ideal candidate will excel in phone communication, sales, and will quickly grasp orthodontic case presentations, financials, and insurance billing. We’re eager to train the right person in these core areas if they have the perfect personality for our team. If you’re a rock star with a positive attitude and a passion for orthodontics, we want to hear from you!
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
- Uniform allowance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $27