What are the responsibilities and job description for the Event Sales Coordinator position at Haywire & The Ranch?
The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.
BENEFITS:
• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles
Essential Responsibilities:
- Close Event Financials from the previous days/weekend
- Ensure the accuracy of all Booking Documents and place in Events Binder
- Send Follow up emails to guests to get feedback and promote future bookings
- Triple Seat events in OpenTable to ensure continuity
- Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
- Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
- Responsible for the initial response of all leads that comes through on TS
- Assist in site tours who Sales Manager is not available
- Assist in event bookings of larger parties when Event Sales Manager is not available
Skills and Requirements
- High school diploma or GED
- Experience in the hospitality or customer service
- Excellent organizational, and planning skills in a high volume environment
- The ability to anticipate problems and make contingency plans.
- Great interpersonal and communication skills
- A charming demeanor and positive attitude
- Flexible and approachable
- Strong leadership qualities
- High energy and upbeat