IT Manager

HCI Systems, a fast-growing leader in electrical, fire life safety, and low-voltage solutions across the U.S., is seeking an experienced IT Manager to oversee IT operations and strategy for our three business entities: HCI Systems, Control Systems Inc., and CMD Electric. This position requires a strategic IT professional with the ability to lead and support a team of technicians, providing support to over 1,000 users across remote offices nationwide. The ideal candidate will have a proven ability to manage complex IT environments in a fast-paced setting. This person will report to our IT Director.

Key Responsibilities

• Oversee IT operations for three companies, supporting 1,000 users across California and throughout the U.S.
• Lead and supervise a team of four support technicians, offering guidance, mentorship, and performance management.
• Develop and implement IT policies and procedures that align with the company’s and IT departments’ goals and objectives.
• Research and evaluate technologies, recommending tools and systems to enhance efficiency and performance.
• Utilize tools like N-able SolarWinds to monitor, secure, and manage IT networks.
• Manage and maintain switches, routers, and servers (Windows Server 2012/2019/2022/2025).
• Support and maintain end-user systems Windows 8/10/11
• Administer Office 365 and SharePoint environments ensuring optimal functionality.
• Manage remote access tools such as RDP, Citrix, and RemoteApp.
• Administer Power BI, SSRS, and SQL databases to support organizational data needs.
• Oversee and maintain ERP software administration, including IFS Cloud.
• Create forms and workflows in Office 365 for departmental needs.
• Oversee our access control, camera systems and security systems of all office locations.
• Manage software licensing and negotiate vendor contracts.
• Standardize IT equipment and processes across the organization for efficiency and cost-effectiveness.
• Collaborate with vendors to align IT purchases and contracts with organizational needs.
• Manage and optimize phone systems and related technologies.
• Partner with senior management to meet IT project tasks and deadlines.
• Rare, occasional travel to offices within California or out of state as needed for emergency operations and support.
• Recruit, train, supervise, and evaluate staff, while providing professional development opportunities to build a skilled and efficient team.
  
  

Qualifications

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 8 years of IT management experience in multi-site environments.
• Certifications in Cisco, CompTIA, AWS, Microsoft 365/Windows Server/Azure preferred.
• Proficient with network management tools such as N-able SolarWinds.
• Experience with remote access tools such as RDP, Citrix, and RemoteApp.
• Expertise in managing network hardware, servers, and end-user systems.
• Hands-on experience with Office 365 administration, ERP systems, and IT standardization practices.
• Experience with administering Power BI, SSRS, and SQL databases to support organizational data needs.
• Strategic mindset with the ability to align IT initiatives with business goals.
• Strong leadership abilities with experience in managing and developing IT teams.
• Excellent organizational, project management, and communication skills.
• Excellent vendor management skills, including negotiation and contract oversight.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Knowledge of security systems and CCTV systems is a plus.
  
  

You’ll Benefit From

Unlimited Growth Opportunity: With a constantly expanding range of products and vertical markets, we consistently experience double-digit growth, creating new avenues for advancement and promotion within our company.

Comprehensive Benefits Package: Our benefits package is here to support you and your well-being. We offer a range of benefits that include:

• 401(k) Plan: Build a strong financial future with our 401(k) Plan with matching contributions.
• Paid Holidays and PTO: Recharge and unwind with loved ones with 8 paid holidays and 10 PTO days. As you advance in your career with us, your PTO also grows over time.
• Healthcare Coverage: Access reduced-cost medical insurance, dental, and vision coverage.
• Flexible Spending Account: Manage your healthcare expenses effectively with our Flexible Spending Account.
• Additional benefits include voluntary Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage, and more.
  
  

Weekly Paydays: Enjoy weekly paychecks every Friday to kick off your weekend!

Employee Appreciation Events: Experience appreciation through employee appreciation lunches, holiday celebrations, department activities, and outings.

Wellness Programs: Our Employee Assistance Program offers access to over 10,000 providers offering face-to-face or telehealth counseling.

Pet Insurance: Ensure your furry friend’s health is covered with our pet insurance options.

Salary: 120,000-140,000

Location: Ontario, California