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Front Desk Manager

Healing Hands Day Spa
Madison, WI Full Time
POSTED ON 1/28/2026 CLOSED ON 3/28/2026

What are the responsibilities and job description for the Front Desk Manager position at Healing Hands Day Spa?

Job Overview
We are seeking an energetic and highly organized Front Desk Manager to lead our front office operations with enthusiasm and professionalism. In this pivotal role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a welcoming environment while managing administrative functions seamlessly. Your proactive approach and exceptional communication skills will help foster a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to showcase your office management expertise, customer service prowess, and multitasking abilities in a dynamic setting.

Responsibilities

  • Greet visitors and clients warmly, providing excellent customer service and ensuring a positive first impression.
  • Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette.
  • Handle all front desk duties including answering inquiries, scheduling appointments, and maintaining visitor logs.
  • Oversee office management tasks such as filing, data entry, proofreading documents, and maintaining organized records.
  • Utilize computer skills to operate Microsoft Office Suite, Google Workspace, QuickBooks, and other office software for administrative tasks.
  • Coordinate calendar management and appointment scheduling for staff or executives with attention to detail.
  • Support clerical functions such as photocopying, faxing, mailing, and managing office supplies inventory.
  • Assist with bookkeeping activities including basic data entry and record keeping using QuickBooks or similar accounting tools.
  • Maintain professionalism in all interactions, demonstrating strong organizational skills and time management to handle multiple priorities efficiently.
  • Provide support as a personal assistant or medical/dental receptionist when needed, adapting to various administrative roles.
  • Lead and manage front desk staff.

Experience

  • Proven office management or administrative experience in a fast-paced environment.
  • Strong customer service background with excellent communication skills in both bilingual settings preferred.
  • Familiarity with multi-line phone systems, data entry, filing systems, and clerical procedures.
  • Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and basic bookkeeping software like QuickBooks.
  • Experience handling phone etiquette with professionalism and clarity.
  • Ability to multitask effectively while maintaining accuracy in proofreading and data entry tasks.
  • Previous roles such as receptionist (medical or dental), personal assistant, or office coordinator are highly desirable. Join us to be part of a vibrant team where your organizational talents and customer-focused attitude will make a real difference!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: In person

Salary : $18 - $21

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