What are the responsibilities and job description for the Receptionist -Medical Office position at Health by Serrano, M.D.?
Overview
We are seeking a dedicated and organized Bilingual Receptionist to join our Direct Primary care team. The ideal candidate will play a crucial role in ensuring the smooth operations of our clinic by providing exceptional administrative support. This position requires excellent communication skills, and the ability to manage multiple tasks efficiently in a relaxed-paced environment.
Duties
- Greet patients upon arrival and assist with the check-in process, great friend first impressions are a vital role of this position.
- Schedule appointments and manage the clinic's calendar effectively.
- Collect and verify patient information.
- Maintain accurate patient records, documentation and ensure confidentiality in accordance with HIPAA regulations.
- Facilitate communication between patients and medical staff.
- Handle incoming calls, respond to inquiries, and provide information about clinic services.
- Process medical paperwork.
Skills
- Bilingual in English and Spanish required - proficient in both languages
- Strong organizational & multi-tasking skills with attention to detail to ensure accurate patient documentation.
- Excellent interpersonal skills to provide effective communication.
- Familiarity with electronic health record (EHR) systems is advantageous (will train for the right applicant).
- Capability to work collaboratively within a team while managing individual responsibilities effectively.
Required Hours:
- Monday - Thursday: 8:30am - 4:30pm
- Friday: 8:30am - 12:00pm
Job Type: Part-time
Pay: $15.00 per hour
Work Location: In person
Salary : $15