MEDICAL ASSISTANT/CLERK

MEDICAL ASSISTANT/CLERK

Full Time

New York, NY

The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. 

The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. 

Our Mission

The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care.

Our Vision

Creating healthier communities by transforming the health care system one person at a time.

JOB TITLE:                           Medical Assistant  

REPORTS TO:                      Nurse manager, Practice Manager

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. 

RESPONSIBILITIES:

• Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner.
• Responsible for patient check-in, registration, and check-out.
• Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy.
• Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record.
• Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record.
• Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc./
• Schedules patients’ appointments in accordance with criteria established by the health center.
• Performs appointment reminder calls and no-show calls.
• Performs other clerical duties such as filling, photocopying, and scanning of medical records.
• Assists with the preparation of patients prior to seeing practitioners.
• Assists the practitioners with patient care in the conduct of clinical examinations and materials preparation, i.e., dressing changes, Pap Smear, etc.
• Acts as a translator for patients as needed
• Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture
• Performs EKG and simple laboratory procedures       
• Distributes lab reports to practitioners for review                           
• Provides patient counseling regarding procedures (Ex. lab tests)
• Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing, and lab areas
• Maintains logs of required data as needed             
• Communicates and coordinates with clinical and school staff to ensure timely patient care.
• Acts as the patient’s advocate and liaison for preservation of patient's rights
• Participates in off-site screening projects as needed
• Participates in departmental QA and other patient related committees as needed
• Participates in outreach and community screenings as needed
• Participates in case management and patient surveys in maintaining quality assurance
• Other duties as assigned

QUALIFICATIONS:

High School Diploma or equivalent required

Medical Assistant Certification required

Basic CPR (BCLS) Certification

Two years’ experience working in the health care field

Capacity for covering Medical Assistants at all sites as    needed

Bilingual in English and Spanish/Creole required.

SALARY:                                $18.00/hour

MORE INFORMATION:      This is a non-exempt position. 

The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.