Director of Human Resources

About the Role:   

The Director of Human Resources advances the vision of Health Care for the Homeless through their leadership of the human resources function. As a member of the agency’s Management Team, the Director will champion a culture of inclusion and belonging—ensuring that every employee feels supported, empowered, and positioned to thrive. 

Key Role Responsibilities:   

Strategic Leadership 

• Partner with senior leadership to align HR strategy with agency-wide goals.
• Develop and implement an effective staffing plan, compensation policy, and transparent pay practices.

Team & Culture Development 

• Lead, coach, and develop HR staff, fostering a collaborative and innovative department.
• Build a culture of trust, accountability, and open communication across the agency.
• Mentor managers to strengthen leadership capacity, supervisory skills, and staff development practices.

Human Resources Operations 

• Ensure compliance with employment laws, mandatory reporting, audits, and HR vendor contracts.
• Manage HRIS (ADP) to increase efficiency, accuracy, and data-driven decision-making.
• Oversee employee relations, ensuring fair treatment, conflict resolution, and consistent practices.
• Design and evaluate a comprehensive benefits program that reflects organizational values and staff needs.

Talent & Workforce Development 

• Lead recruitment and onboarding efforts to attract and retain top talent.
• Develop clear career pathways, mentorship opportunities, and professional growth initiatives.
• Partner with Quality Improvement to ensure all staff maintain necessary licenses, credentials, and competencies.

Board & Legal Liaison 

• Staff the Human Resources Committee of the Board of Directors.
• Serve as HR liaison with pro bono legal counsel and external partners.

Key Agency Responsibilities   

In addition to role responsibilities, every staff member has the following responsibilities as a part of their employment:  

• Models and reinforces the core values of dignity, authenticity, hope, justice, passion and balance 
• Actively participates in performance improvement and advocacy activities that support the mission  
• Protects clients’ personal health information by maintaining compliance with HIPAA and other relevant health care-related IT security regulations 
• Performs other duties on an as-needed basis 

Knowledge, Experience and Skills   

Formal Education and Training   

• Bachelor’s degree required; 10-15 years of experience in human resources with track record of progressive leadership experience in the area or an associate’s degree and 5 years of experience may be considered
• Master’s degree in Human Resource Management/Development or a related field preferred 
• Professional certification (PHR or SHRM) strongly preferred  

Experience    

• Seven years of human resources management; experience within health care or human services required 
• Three years of supervisory experience strongly preferred
• Demonstrated experience in deadline-driven project management
• Demonstrated experience in managing HRIS and data analytics; must have previous experience with ADP Workforce now, required. 

Skills   

• Excellent critical thinking skills  
• Passion for leveraging technology to reduce paper processes and create transparency 
• Strong commitment to ethical decision-making 
• Ability to plan, implement, oversee and evaluate complex initiatives  
• Composed, reliable leader in stressful situations 
• Self-reflective and committed to creating an anti-racist workplace 
• Strong ability to build rapport, motivate others and find common ground in order to form partnerships

Join us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger.

Health Care for the Homeless is an equal opportunity employer.

Notice to Applicants

Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.

We use the E-Verify system to confirm employment eligibility in accordance with federal law.