Sales Engineer - Clinical

Open Position: Sales Engineer - Clinical 

Reports to: SVP - Sales 

Location: Remote 

About Us: 

HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, revenue cycle, supply chain and analytics.  We are the fastest growing ASC software company and serve over 1,600 clients, but we’re just getting started and have plans to 10X the value we offer.  However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best. 

 
What we’re looking for: 

We are seeking a highly motivated and skilled Sales Engineer to join our sales organization. In this role, you will leverage your technical expertise, clinical background and strong interpersonal skills to support the sales process by demonstrating the value of our software solutions to potential clients. You will collaborate closely with sales execs to understand customer needs and provide tailored solutions that drive revenue growth. 
 

Value Proposition:  

An experienced Sales Engineer will help our Revenue Team drive bookings growth. The value proposition of this opportunity includes:  

• You will play a crucial role in acquiring new business, building relationships with prospects and clients and ultimately reaching revenue goals. 

• Opportunity to sell market leading software solutions in healthcare. 

• Partner with a Revenue Team that prioritizes coaching, practice, and continuous improvement.  

• Join a team that invests in sales technology so you can focus on the highest value activities.  

• Join the Bain Capital family of companies which provides accelerated learning and career progression opportunities.  

  
Primary responsibilities:  

• Technical Sales Support: collaborate with the sales team to understand customer requirements and deliver compelling technical presentations and demonstrations of eChart (and related products). 

• Demo Environments Maintenance: maintain demo environments and prepare custom demonstrations for prospects and clients. 

• Product Expertise: Maintain in-depth knowledge of our software solutions, industry trends, clinical developments and competitive landscape to effectively address customer inquiries and objections. 

• Product Collaboration: Partner with product management and development teams to relay customer feedback and influence future product enhancements. 

• Sales methodology: learn and follow HST’s sales methodology including best practices for technical demonstrations.  

• Training and Enablement: provide training and support to the sales team on technical aspects of the product and assist in onboarding new team members. 

Qualifications: 

• 3 years of experience in a sales engineering, technical implementations or product 

• Demonstrated ability to demo complex solutions to multiple stakeholders 

• Excellent presentation and communication skills, with the ability to articulate complex concepts to diverse audiences 

• Strong problem-solving skills and a customer-centric mindset 

• Willingness to travel up to 30% (and on short notice) and balance an uneven workload (e.g., quantity of work varies from week to week) 

• Nursing degree  

• Clinical experience in a healthcare setting 

• Experience using HST eChart a plus (not required) 

Team Culture:

• We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration.  We invest in our team and take pride in the success of others. 
• We strive to make a positive impact.  We are passionate our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
• We love the journey.  We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

Perks & Benefits:

• Remote work environment
• Health benefits paid for employee
• Unlimited vacation policy
• 10 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.