Clinical Team Lead - SCRT

Job Overview

This is a union position.

The SCRT Clinical Team Lead will play a crucial role in helping to coordinate the behavioral health assessment and crisis response for those in psychiatric and substance-induced distress in San Francisco. The SCRT aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways to avoid further escalation and attend to the immediate needs of the person in crisis. This will be done by treating each person in crisis with the utmost dignity and respect, as well as an active participant in their own de-escalation process and reestablishment of personal safety.

The Clinical Team Lead role will be a 12-hour shift, three to four days per week. Clinical Team Leads work in collaboration with the SCRT Clinical Supervisors to ensure at least one is available over the phone throughout all shifts worked by the SCRT Clinicians. Clinical Team Leads also participate in the field as clinicians, train and shadow other clinicians in the field, and may work in place of a clinician who is on vacation or unable to report for their shift.

Key Responsibilities

Education and Experience Required:

• Work collaboratively in 12 hour shifts as part of a co-responder model team to address non-violent, behavioral health crisis calls triaged by the city’s 911 system and/or a dedicated 800 number provided to the public, as an alternative to police response.
• Share responsibility with other Clinical Team Leads and Clinical Supervisors to maintain immediate availability to consult, problem solve, and answer questions by phone to provide supervision to other clinicians providing direct crisis response in real time.
• Participate in and assist with facilitation of group supervision with members of the Street Crisis Response Team. 
• Provide culturally responsive, trauma-informed, gender-responsive, harm reduction, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up as part of the SCRT, specifically for individuals experiencing non-violent, behavioral health crisis in San Francisco.
• Deftly assess for and instruct others to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, Mini Mental Status Exam, and others.
• Train and shadow other clinicians in the field and provide feedback on their clinical work.
• Maintain strong working knowledge of DSM V diagnostic criteria, particularly for substance use, PTSD/Acute Stress, psychotic, panic, bipolar, mood, and personality disorders. 
• Obtain SFDPH 5150 Certification so that in situations that warrant it, initiate a 5150 psychiatric hold by properly assessing and documenting per SFDPH protocol, as well as waiting safely while calling and awaiting transport.

Desired:

• Bilingual in San Francisco threshold language.
• Demonstrated knowledge of Trauma Informed Care, Motivational Interviewing, Harm Reduction, and other evidenced based practices such as crisis intervention and de-escalation.

Education and Knowledge, Skills and Abilities

• Licensure (LCSW, LMFT, LPCC) or registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology. 
• Minimum three years of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused.
• First Aid certified within 30 days of employment.
• CPR certified within 30 days of employment.
• Must be able/willing to work outside during most of shifts, travel in van with others between crises, and physically move frequently during shift.
• Must be able to travel to and from worksite and other locations within San Francisco.
• Ability to work with and honor a highly diverse community served, as well as SCRT team members, while showing humility and openness.
• Willingly open to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

We will consider for employment qualified applicants with arrest and conviction records.