What are the responsibilities and job description for the Front Desk Team Member position at HealthSource® - America's Chiropractor?
Benefits:
This opportunity starts in Fairlawn, but we'll be opening a clinic in Strongsville and the right team member will join one of our doctors at that location.
We are an energetic, friendly, fun, purpose-driven, motivated, chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
Who we're looking for:
Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
- Paid annual conference/travel
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
This opportunity starts in Fairlawn, but we'll be opening a clinic in Strongsville and the right team member will join one of our doctors at that location.
We are an energetic, friendly, fun, purpose-driven, motivated, chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
Who we're looking for:
Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
- Build great, professional, relationships with patients
- Insurance verifications, create financial worksheets, and deliver financial reviews with patients
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Scan documents including incoming insurance EOBs, faxes, etc
- Assist with marketing campaigns & community outreach
- Weekly patient reporting
- Maintain confidentiality as it pertains to HIPAA guidelines
- Work with the rest of the team to keep the clinic clean and clutter-free
- Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
- Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
- Maintain business office inventory
- Other Administrative tasks
- Two-year degree or more is preferred but not required
- Previous experience in customer service must be demonstrated
- Proficiency in basic math, Microsoft Office and Windows is required
Front of House Team Member
The Piada Group -
Cuyahoga Falls, OH
