What are the responsibilities and job description for the Farmers' Market Information Tent Support/Food Relief Distribution position at Heart of the City Farmers' Market?
Responsibilities:
- Farmers’ market information tent customer service and line management in a fast-paced, high-volume retail environment for San Francisco’s iconic Heart of the City Farmers’ Market, an independent, non-profit, farmer-operated farmers’ market operating since 1981.
- This position is expected to be on site 1/2 hour after closing to help with market breakdown.
- Must be able to lift 50 pounds to assist with breakdown and transportation of market equipment from Fulton Plaza to its storage site above the Orpheum Theater.
- Processing high-volume credit card and CalFresh EBT card payments to assist farmers’ market customers to purchase market tokens and vouchers to spend with vendors
- Assisting with critical food relief distribution to address rising food insecurity, supporting the nation’s largest farmers’ market food access program to distribute over $1.5 million in food assistance each year to San Francisco’s most vulnerable residents in the form of tokens and vouchers to buy additional produce from small farmers
- Providing orientations for new customers and answering customer questions about the market
- Alerting security guards and managers to security issues via radio to diffuse confrontations without anger or violence in a high-crime neighborhood
- Must be able to remain neutral and calm in challenging interactions with customers
- Farmers market is open rain or shine including most holidays
- Requires working outside under a canopy tent in all weather conditions
- Consistent and reliable attendance is required
- Bilingual Cantonese, Mandarin, Vietnamese, Tagalog, Russian, Arabic, or Spanish preferred
Shift hours:
- Wednesdays: 8am to 4:30pm (8 hours)
- Sundays: 8am to 4:30pm (8 hours)
- Shifts include a ½ hour unpaid meal break and 2 paid 15-minute rest breaks
Pay: $320 a week ($20/hr)
To Apply: Submit a cover letter and resume to steve@hotcfarmersmarket.org or apply on Indeed.com.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 16 per week
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $20