What are the responsibilities and job description for the Associate Director, Student Accounts position at Heartland Community College?
Description
We seek applicants for a full time position within the College's Business Office to provide leadership and strategic planning for business operations of the Student Accounts team. The Associate Director will provide expertise to student accounts, fiscal administration, and refund processing, as well as supervise Student Accounts staff.
General Responsibilities Include But Are Not Limited To
THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Heartland Community College is an equal opportunity institution.
HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.
We seek applicants for a full time position within the College's Business Office to provide leadership and strategic planning for business operations of the Student Accounts team. The Associate Director will provide expertise to student accounts, fiscal administration, and refund processing, as well as supervise Student Accounts staff.
General Responsibilities Include But Are Not Limited To
- Supervise and evaluate Student Accounts staff. Provide mentoring and training to ensure that a competent, efficient, and professional staff is continually improving and providing excellent service to internal and external customers.
- Reconcile College cashiering activity daily and oversee accurate bank deposits.
- Oversee the drop for non-payment of tuition and fee process, including related student communications and reporting to Cabinet.
- Oversee and supervise the third-party billing program.
- Prepare annual 1098-T’s, oversee distribution to students, and collaborate with financial leadership to upload to the IRS.
- Submit accurate and timely student refund files according to Department of Education guidelines, other granting entities, or College timelines. Administer third-party refund processes, including file creation and submission, initiation of bank wire transfers, and related reconciliations.
- Manage all collection efforts for unpaid student accounts and serve as the primary liaison with external collection companies and the Illinois Comptroller’s Office
- Maintain procedures that ensure accurate and efficient processing for all student refunds. Maintain compliance with Federal regulations regarding Pell, SEOG, Stafford, and PLUS Direct loan disbursements. Maintain compliance with State regulations regarding ISAC monetary award program and other Federal and State grants.
- Maintain a high level of security access with financial institutions, third party refund processor, and the Department of Education.
- Maintain student financial item types and integration with the Financial Aid department.
- Prepare fiscal reports and assist with analysis of supporting data related to student-based revenue and expense. Work with leadership on fiscal planning and strategy related to student accounts.
- Manage testing, research, and implementation of software upgrades, specifically related to Student Financials, General Ledger, and other accounting and Business Office applications.
- Assist with the preparation of various reports, financial statements, reconciliations, journal entries and other year-end closing procedures in support of the annual external audit.
- Bachelor's degree in accounting, business, finance, business administration, or related field
- Work experience and/or education in student accounts/collections
- Demonstrated work experience using an ERP system
- Ability to work effectively and inclusively with diverse populations of students, employees, auditors, and the public while maintaining a high degree of professionalism and confidentiality
- Strong organizational skills, attention to detail, and ability to problem-solve, work independently, and function professionally under pressure
- Student account experience and knowledge of state and federal student grant/loan regulations
- Accounting experience in a higher education environment
- PeopleSoft Campus Solutions experience pertaining specifically to student records and student financial accounts
- Experience working with NACHA and ACH files and online banking systems
- Please upload a list of 3 professional references including contact information as part of your application materials.***
THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Heartland Community College is an equal opportunity institution.
HCC values equity, diversity and inclusion. We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.