Practice Transition Support Representative

Our practice transition support team is an essential liaison team that works closely with internal departments, external representatives, and the doctor(s) that are interested in affiliating with Heartland Dental. Being responsible for gathering important documents from the doctor, dispersing them to the appropriate departments that need them to complete the affiliation. As a Practice Transition Support Representative, you’ll take an active role in strategy meetings, partnering with internal stakeholders during meetings to ensure deals are moving forward, holding accountability to documents that are needed.

You should be sharp, detail oriented, quick to build rapport, a strong listener, objective and able to deal with the pressures of a high output team.

Heartland Dental is the largest dental support organization (DSO) in the United States. Our network is comprised of over 11,000 team members, and we proudly support more than 1000 dental offices across 38 states. Our company is experiencing rapid growth, and we are looking for dedicated and optimistic individuals to join our Heartland Dental family.

Below is an overview of the duties and responsibilities associated with this position:

• Work from our Support Office in Effingham, IL.
• Develop rapport with doctors and key team member in the prospective dental office.
• Work with internal departments as the affiliations progress.
• Working on multiple deals at one time while maintaining deadlines
• Build and maintain Heartland Dental’s organized database of prospective dentists.
• Project a professional and friendly image that aligns with our core values in representing Heartland Dental to dentists and the dental community.
• Work to continually develop technical, competitive and sales skills knowledge to remain competitive and relevant in our market space.
• Assist Affiliation Department with a wide variety of diligence gathering in matters relating to upcoming closing.

Minimum Requirements:

• Preferred but not required would be an Associate’s degree with at least two years of sales experience OR Bachelor’s degree with one year of sales experience or commensurate experience in this area
• Practical knowledge of sales concepts.
• Project management related skills
• Strong computer skills, including experience with Microsoft Word, Outlook Excel and PowerPoint.
• Strong organizational skills, accuracy and attention to detail.
• Ability to work well under pressure and prioritize multiple tasks.
• Strong verbal and written communication skills.
• Ability to answer telephone calls and communicate information to callers.
• Ability to interact with co-workers in a collegial manner to accomplish common tasks.
• High level of maturity, personal initiative and sound judgment.
• Ability to travel overnight couple times a year.

Desirable Qualifications:

• Dental related experience
• Experience in with Microsoft CRM, Excel, PowerPoint
• Experience with accounts receivables, diligence gathering

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

COVID-19: The Company and supported offices comply with all local, state and federal regulations. Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Effingham, IL 62401: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your desired hourly wage?
• Are you willing to comply with all local, state, and federal regulations and mandates related to COVID-19?

Work Location: One location