Dental Front Office - Business Assistant

Hershey Plaza Dental Center is looking for a Business Assistant to join our team!

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!  Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the community we serve. 

About Hershey Plaza Dental Center

Family Dental Care of Champaign, like each Heartland Dental supported office, is unique to the community and the patients they serve. 

• Join a seven person team that thrives on collaboration, communication, and community
• Located off N Hershey Road, next to Huck's
• Be a part of a fun, hard-working, goal-oriented team 

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve.  Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

Benefits:

• Medical, prescription drug and vision insurance 
• Free dental services for yourself and your dependents minus lab fees
• Life and disability insurance
• 401(K) retirement plan
• 6 paid holidays annually (after 90 days of employement), 2 weeks paid vacation (after one year of employment)
• Continuing education provided and endless growth opportunities

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications 

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills

Preferred Experience  

• 1  years of experience in a dental or medical setting 
• 1  years of experience with insurance billing and accounts receivable 
• Dentrix or other dental software experience 

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.  We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. 

COVID-19: The Company and supported offices comply with all local, state and federal regulations.  Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing.

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