Case Planner

Job Details

Job Location

89-74 162nd Street, Jamaica, NY, 11432, 5th Floor - Jamaica, NY

Position Type

Full-Time

Education Level

Bachelors Degree or Equivalent

Salary Range

$25.84 - $29.21 Hourly

Travel Percentage

Up to 75%

Job Shift

Day

Description

The primary task of the Case Planner is to assist each child to obtain permanency, maintain safety and a healthy well-being, while in care. The Case Planer is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core member of the team, the Case Planner engages with other disciplines such as outpatient mental health providers, medical providers, school personnel and clinicians.

• Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs
• Monitors safety, well-being and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation
• Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require
• Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up.
• Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives
• Participates actively in Family Team Conferences and other meetings to advance permanency for children and families.
• Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed in order to ensure safety, permanency and wellbeing
• Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, in order to measure/monitor performance and ensure that all outcomes are being met
  
  

Qualifications

• Bachelor’s Degree or equivalent
• Preferred if there is Knowledge of Child Welfare System
• Excellent written, oral, organizational, and interpersonal communication skills, and be a collaborative team player
• Proficiency in Microsoft Office, including Outlook and Excel
• Computer proficient, knowledge of Connections
• Ability to work flexible hours - some evenings as needed to meet client needs
• Ability to use public transportation to travel throughout New York City or Agency vehicle when available
• Bilingual Preferred
  
  

Benefits

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
  
  

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About HeartShare

For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.