Patient Care Coordinator

Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within a medical spa setting. This position involves managing patient interactions, coordinating appointments, and providing essential administrative support. The ideal candidate will have experience in a medical office environment and possess strong organizational skills to enhance patient care and office efficiency.

Duties

• Greet patients upon arrival and assist with check-in procedures.
• Professionally and encouragingly answer patient phone calls.
• Schedule, confirm, and manage patient appointments efficiently.
• Maintain accurate patient records and ensure all documentation is up to date.
• Communicate effectively with patients regarding their treatment plans and follow-up care.
• Handle patient inquiries and resolve any issues that may arise during their visit.
• Collaborate with healthcare providers to ensure continuity of care for patients.
• Assist with billing processes as needed.
• Utilize medical spa terminology to accurately document patient information and communicate with team members.
• Support the overall administrative functions of the office to enhance operational efficiency.

Requirements

• Previous experience in a medical office setting is preferred.
• Previous experience in a hospitality setting is preferred.
• Familiarity with medical spa terminology is highly desirable.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact professionally and excitingly with patients and staff.
• Proficiency in using office software and electronic health record systems.
• Ability to work collaboratively within a team while also being self-motivated.
• Attention to detail is crucial for maintaining accurate patient records, scheduling, and our luxury office feel.

This role is essential for fostering positive, luxurious, patient experiences and ensuring the smooth operation of the healthcare facility. If you are passionate about patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Patient Care Coordinator.

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid training

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Weekends as needed

Work Location: In person

Salary : $17 - $21