What are the responsibilities and job description for the Parts Counterperson position at Hello Kia of Valencia?
Parts Counterperson
More people are saying goodbye to their old jobs and Hello to their new careers. It doesn't matter if you have automotive experience or not. If you're passionate about working with great people and delivering an exceptional experience for our customers, Hello Auto is the place for you. Come work in a team environment and help build the new automotive experience at Hello Auto.
Pay $18/hr. to $26/hr.
We Offer:
- Paid training
- Paid vacation
- Medical, dental, and vision
- 401K
- Closed Sundays
- Great TEAM Working Environment
Responsibilities:
- Oversee the parts sales process from start to finish
- Work with parts manager to locate any parts not in stock
- Complete special order part request for the customer
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Must follow all company safety policies and procedures
- Understand and follow federal, state and local regulations applicable to industry
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Requirements:
- Ability to lift 40 pounds
- High School Diploma or equivalent
- Experience with auto parts sales (preferred)
- Able to work in a fast-paced work environment
- Strong organizational and time management skills
- Detail-oriented, professional appearance and strong work ethic
- CDK experience, preferred
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $18 - $26