District Manager, Hello Sugar Houston

Salary: $55,000 – $65,000 base up to 20 % performance bonusLocation: On-site across 12 Houston salons (5 days/week)Reports to: Area Director (Brianna) & Owner (Christian Hughes)

Why Hello Sugar?

Hello Sugar is the fastest-growing Brazilian-wax and med-spa franchise in Texas—12 salons today, 100 employees on the horizon. Our culture is direct, energized, and laser-focused on winning and taking care of people. We need two high-octane District Managers to level-up our Houston market.

What you’ll own

• Culture & People
• Model and enforce a no-gossip, all-team culture; build inclusion one employee at a time.
• Recruit, coach, and performance-manage 60-80 estheticians across 6 locations each.
• Lead weekly stand-ups, quarterly town-halls, and 1:1 development plans.
• Operations & Growth
• Hit revenue, membership, and retention targets; analyze P&L for each salon and course-correct fast.
• Execute new-store openings, remodels, and brand standards audits.
• Drive KPI dashboards (rebooks, retail %, client NPS) and report straight to ownership.
• Training & Quality
• Certify teams on waxing, laser, and med-spa protocols (we’ll train you on the technical).
• Ensure 100 % state-board compliance and safety checklists.
• Roll out promotions and product launches with zero service disruption.
• Problem-Solving
• See an issue → own it → solve it. From scheduling gaps to supply chain hiccups, you’re the fixer.

Non-negotiables

• 3 years managing multiple locations (retail, hospitality, fitness, or QSR).
• Proven track record of beating KPIs while improving team engagement.
• Comfortable being in-salon 5 days/week and driving ~60 % of the time.
• Sharp communicator—can rally a room, send a concise Slack, and defuse conflict fast.
• Eligible to work in the U.S.; valid driver’s license.

Nice-to-haves

• Experience in beauty, med-spa, or health-club industries.
• Spanish fluency.
• Process-improvement certifications (Lean, Six Sigma, etc.).

Perks

• Performance bonus up to $13 k/year.
• Health, dental, vision—100 % employer-paid.
• 3 weeks PTO paid volunteer day.
• Free waxing & discounted med-spa treatments.

Ready to build Houston’s most inclusive, high-performing salon culture?

Apply now with your résumé and a 60-second video telling us how you turned around an under-performing team.