FSQA Lead

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

FSQA Lead 

Shift-Wednesday-Saturday 2:30pm-1:00am

Factor_ a brand of HelloFresh is seeking a FSQA Lead. The primary function of the FSQA Lead is to ensure the facility complies with all Good Manufacturing Practices (GMP’s) and to monitor food safety guidelines used in the facility. The Lead is also responsible for implementing current and new processes and procedures, communicating with employees, management and outside suppliers, and reviewing audit reports and food certifications. 

You will …  

• Responsible for compliance and adherence of all employees to facility’s GMPs (Good Manufacturing Practices), monitor effectiveness and make recommendations 
• Support team tasks as directed including communicating report results and organizing QA documents, files, etc.
• Understand and identify food safety risks in categories: Meat, Poultry, Seafood, Spices, Functional Ingredients, Flavors (powders, pastes, liquids), and other ingredients.
• Assist management in the regulatory compliance and food safety programs for the plant operations, to include GMPs, Food Safety Plans (FSMA compliance HARPC) and HACCP Plans.
• Assist with Regulatory Guidance for labeling compliance. 
• Allergen management within multiple production/operation phases.
• Communicate critical information accurately and timely in support of department goals.
• Provide support for Factor_ training and compliance initiatives.
• Assist with research as needed.
• Perform other duties as assigned.

At a minimum, you have…

• Knowledge of the food industry and quality assurance principles

• Knowledge of Microsoft Office and Google Sheets preferred

• Strong written and communication skills

• Strong organizational, analytical, and problem-solving skills

• Ability to prioritize multiple assignments while meeting deadlines

• Ability to adapt to Factor_ programs and procedure

Work Environment: 

While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. 

Physical Demands: 

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to handle objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.

Position Type/Expected Hours of Work: 

This is a full-time position. Days and hours of work are varied according to shift.  There are occasions where overtime is required based upon operational needs. The Quality Assurance Lead is expected to work the hours it takes to finish assignments each day.

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com