What are the responsibilities and job description for the Program Coordinator position at Helm?
Description
Program Coordinator
Work schedule is currently a hybrid model (3 days in the office and 2 days WFH).
Helm is seeking an ambitious and client driven individual to join our team as our new Program Coordinator! This position is an exciting career pathway within a growing company and facilitates communications between Helm’s clientele and internal departments to exceed client expectations. This individual will be responsible for providing support to Sales and Account Management by executing the daily account, program, and project requirements as outlined in the program statement of work. For this role specifically, knowledge of the branded merchandise and automotive industry would be a great plus.
Why work for us?
We offer a culture centered around accountability, integrity, and results; paired with great benefits and competitive salary. Benefits include Medical, Dental, and Vision coverage, 401k with company match, generous PTO, great work life balance, 10 paid holidays and much, much more.
A qualified candidate for the Program Coordinator position will have an immediate impact on the following activities:
- Ordering & Inventory
- Material Distribution
- Reporting
- Preparing Client Quotes
- Customer Service
Requirements
Essential duties and responsibilities of the Program Coordinator:
- Coordinate the distribution of materials
- Monitor all order reports
- Prepare reporting
- Record order tracking information
- Monitor and facilitate the receipt of new inventory
- Support customer service and monitor issue logs
- Maintain accurate and current knowledge of warehouse/sales procedures
- Attend project related internal and external meetings
- Occasional travel as required to oversee projects
Education/Experience for the Program Coordinator position:
Bachelor’s degree in Business Administration or related field, or two to four years customer service experience required. Knowledge of modern administrative support practices, coupled with proficiency in Microsoft Office.
Required Competencies for the Program Coordinator position:
- Proficient computer skills including Microsoft Office, Email and Web
- Strong organizational skills and attention to detail
- Outstanding customer service skills
- Sense of urgency and ability to multi-task successfully
