What are the responsibilities and job description for the Service Technician position at Helms Bros Mercedes-Benz?
Join a Winning Team at Helms Bros
Helms Bros is one of the region's premier dealerships, serving the Bayside, Auburndale and Flushing communities in New York since 1934. Our team enjoys a fantastic culture, opportunities for advancement and training programs like Mercedes-Benz DRIVE, which is a 16-week technician training and development program housed in several state-of-the-art MBUSA Training Facilities across the country.
This is your chance to be a part of a longstanding Mercedes-Benz franchise right here in New York. We have been serving New York City since 1934, and we remain a family owned dealership.
WHAT WE OFFER:
- Medical, Dental and Vision insurance
- Paid vacation
- Training and potential career advancement
- 401k
- Fully Air Conditioned Shop
- Uniforms (provided)
- Weekly Guarantee
Responsibilities:
- Performs work specified on the repair order with efficiency and in accordance with dealership standards
- Tests components and systems using diagnostic tools and special service equipment
- Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning
- Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs
- Executes repairs under warranty to manufacturer specifications
Qualifications
- High School diploma
- Must have at least 2 years of experience as an auto technician
- Ability to read and comprehend written instructions and information
- Knowledge in all aspects of automotive repair and maintenance
- Learns quickly
- Excellent oral and written communication skills
- Excellent customer service skills
- Team player
- Must have a valid driver’s license
- Ensures that customer’s cars are kept clean
- Maintain stall in an orderly and clean manner
- Ability to identify problems quickly
- Knowledge of automobiles
- Math, reading, and computer skills
- Ability to learn new technology, repair and service procedures and specifications
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.