What are the responsibilities and job description for the Document Specialist position at HELP USA?
Program: Supportive Services for Veteran Families | 815 Burke Avenue, Bronx, NY 10467
What You'll Do
Our Supportive Services for Veteran Families (SSVF) program helps Veterans and their families who are homeless or at risk of becoming homeless by providing a range of services that promote housing stability. As the Document Specialist, you’ll be responsible for ensuring the accurate completion and processing of Financial Assistance Requests for SSVF clients. You’ll also ensure that vendors receive payment, and that receipt of payment is correctly documented.
Your responsibilities will include:
Review all Financial Assistance Requests (FARs), making or requesting corrections as needed from Case Management staff, obtaining approval, and liaising with the Central Office to obtain checks for payment.
Logging receipt of checks and coordinating with Case Managers to arrange mailing, pick-up or delivery of client checks. Document payments to vendors.
Maintain an Excel spreadsheet to track Temporary Financial Assistance (TFA) received.
Monitor TFA issued for clients to ensure the maximum allowed assistance is not exceeded per funder regulation.
Participate in routine case file review to ensure TFA compliance.
You’re a great fit for this role if you have:
Associate's degree or equivalent experience and skills.
Minimum one year experience in a similar role.
Strong verbal and written communication skills.
Strong organization and documentation skills.
Resourceful and detail-oriented, with strong decision-making skills.
Computer literacy, particularly with Microsoft Office applications.
Salary : $22
