Industrial Inside Sales Representative

Henry A. Petter Supply Company, headquartered in Paducah, KY, serves the industrial, marine and mining industries with a commitment and dedication that is backed by years of experience and dependability. Headquartered in Paducah, KY, serves the industrial, marine and mining industries with a commitment and dedication that is backed by years of experience and dependability. Headquartered in Paducah, KY, serves the industrial, marine and mining industries with a commitment and dedication that is backed by years of experience and dependability. Headquartered in Paducah, KY, serves the industrial, marine and mining industries with a commitment and dedication that is backed by years of experience and dependability.headquartered in Paducah, KY, serves the industrial, marine and mining industries with a commitment and dedication that is backed by years of experience and dependability.

Inside Sales Representative We are currently seeking an Inside Sales Representative for our Statesville, NC location. For our Statesville, NC location. are currently seeking an Inside Sales Representative for our Statesville, NC location. For our Statesville, NC location. For our Statesville, NC location. Statesville, NC location. vefor our Statesville, NC location.

Inside Sales Representative Position Summary

The Inside Sales Representative is responsible for selling products using exceptional telephone and email communication skills and be highly focused on providing customers with exceptional care and service. They are responsible for providing our customers and prospects with fast, accurate product quotes, soliciting profitable orders, order entry and ongoing customer service. The successful candidate will work in a fast-paced team environment where we strive to provide our customers with the highest level of service and support. This position receives and enters orders from customers, and interacts with them to provide information in response to inquiries concerning products, prices, and availability.

Essential Duties and Responsibilities include the following:

• Grow existing accounts through introducing customers to new product offerings.
• On-site customer visits, to help improve customer service.
• Gather data and actively listen to prospective and existing customers to fully understand their needs, uncover their problems, and identify needs.
• Creating and delivering, customized solutions that provide value to customers.
• Becoming a subject matter expert and acquiring ongoing marketplace intelligence by researching trends and best practices, reading business publications, seeking out learning and development opportunities and utilizing internal training resources
• Handles service processes including order processing of standard and special products, returns, credits, expediting, price deviations and web shopping application
• Utilizes computer database and Petter website to verify customer information, pricing, and availability.
• Handle customer complaints.
• Operate within standard operating procedures and safety guidelines.
• Other duties may be assigned to meet business needs.

Qualification/requirements:

• Excellent verbal and written communication skills
• Experience in the Industrial Distribution industry is highly desired
• Experience and knowledge of Industrial and Safety products is desired
• Experience with growing existing accounts & establishing relationships with current customer base
• Strong with customer follow up, organizational skills, & excellent communication skills required

Education/Training/Experience:

• High school diploma or GED
• Associate/Bachelor degree preferred
• Three (3) years customer service experience and three (3) years industrial supply inside sales experience
• Ideal candidate must have various computer experience (Excel, Access, Word, Internet, Power Point)

License or Certification Requirements Driver's License Required

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Experience level:

• 1 year

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• Office

Work Location: In person

Salary : $17 - $19